Managed Cloud - Remote Infrastructure Management Services

Scalable & Configurable Suite Of Services to Help Managing Your Cloud Infrastructure more Efficiently & Cost-Effectively. Committed to Support Your Organization to Maximize Your Office 365 Infrastructure Productivity, Let You Focus On Your Core Competency, Be More Competitive and Minimize Overall Operational Costs.

Our Microsoft Cloud Services - Remote Infrastructure Management - Microsoft Office 365

Office 365 Services Management

  • Office Online Service Management
  • Exchange Online Service Management
  • Skype for Business Online Service Management
  • SharePoint Online Service Management
  • Exchange Online Protection Service Management
  • Exchange Online Advanced Threat Protection Service
  • Exchange Online Archiving Service Management
  • Yammer Service Management

Office 365 Monitoring

  • Proactive Monitoring
  • Monitor Applications
  • Monitor Services
  • Monitor Events
  • Monitor Critical Server parameters
  • Monitor Agent Logs
  • Monitor Scheduled Tasks
  • Monitor Server Performance

Office 365 Patching & Release

  • Detect Office 365 Updates
  • Download Office 365 updates
  • Apply Office 365 Updates
  • Configure Update Settings
  • Current Channel for Office 365
  • Deferred Channel for Office 365
  • First Release for Deferred Channel for Office 365
  • Manage System Center Configuration Manager

Office 365 Risk & Compliance Management

  • Security & Compliance Center Management
  • Archiving Management
  • Data loss prevention Management
  • eDiscovery Management
  • Import PST Management
  • RBAC Permissions Management
  • Retention Management
  • Content search Management

Hybrid Office 365 Management

  • Hybrid On-Premise Exchange Servers
  • Hybrid On-Premise Skype for Business Servers
  • Hybrid On-Premise SharePoint Servers
  • Cloud PBX & PSTN Hybridge
  • Hybrid Mail Flow Management
  • Federation Trust Management
  • Hybrid Free / Busy Management
  • Hybrid Calendar Sharing Management

Office 365 Troubleshooting & Problem Resolution

  • Problem Troubleshooting & Resolving
  • Event Management
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Configuration Management
  • Security Management

Office 365 End User Support

  • Client Application Support
  • Client Device Support
  • Remote Desktop Support
  • Mobile Device Management
  • Mobile device security
  • Access Request Management
  • Users & Groups Management
  • End User Training

Office 365 Technical Support

  • 24x7 Remote Support
  • Phone, Email, Chat & Ticketing
  • On-site & Off-shore Support
  • Level 1 - Technical Help Desk
  • Level 2 & Level 3 Support
  • SLA & ITIL Based Support
  • Knowledge Center Management
  • Dedicated Delivery Manager & Team

Remote Infrastructure Management Services - Office 365 - Core Supported Products

Supported Microsoft Office 365 Technologies

Microsoft Office 365 Consulting

Office Online

Azure Active Directory

Exchange Online

Exchange Online Protection

Exchange Online Threat Protection

Exchange Online Archiving

Microsoft Skype for Business Lync Consulting

Skype for Business Online

SharePoint Online

Yammer Online

One Drive For Business

Project Online

Microsoft Dynamics CRM Online

Supported System Center - Monitor, Management & Backup

System Center Operations Manager Consulting

Microsoft System Center Operations

System Center Configuration Manager Consulting

System Center Configuration Manager

Azure Rights Management Services

System Center Data Protection Manger [On-Premise]

Challenge Us - Why to Choose Us as Your Remote Infrastructure Support Partner

Messaging & Unified Communication is Our Core Expertise

Microsoft Certified Cloud Solutions Partner

ISO 9001:2008 & 27001:2005 Certified

We are here for you 24/7 & Support You

Delivery Centers with State-of-the-art Infrastructure

Guaranteed Business Continuity & Resource Planning

Dedicated Deliver Manager & Delivery Team

Flexible IT Support Mode

100% Remote / On-Site & Off-Shore Model

Flexible Contract Terms to Meet Business Needs

Customizable for Small, Medium & Large Enterprises

Experience in Serving Global Customer Over 10 Years

Our Global Presence with On-site Support

Microsoft Certified Consultants with 10+ Years Experience

Responsible & Fast Project Turnaround Time

100% Quality, Availability & Delivery

Best Industry Support Practices

Significant Cost Reduction of In-house Provision

Total Service Ownership & Single Point Of Contact

Reduced Operational & Maintenance Cost

Cost controlled business model

Clients We have Served Over the Years

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