We provide remote operation and administration services to desktop deployments and brings key service desk facilities to your workforce.Key service desk offerings such as incident, problem and change management, support user productivity. Supported Technologies:
We perform remote infrastructure management and proactive round-the-clock monitoring of your servers. We track availability and utilisation of disk space, memory, network bandwidth and processing. Provide Executive Monthly Server Dashboard Report. Supported Servers:
We provide comprehensive support for your organization’s critical enterprise and hosted applications. We help your organization to reduce Total Cost of Ownership (TCO). We also provide improved governance of processes by leveraging ITIL compliant service delivery. Supported Applications:
We provide a robust set of services aimed at managing both your LAN and WAN switching and routing environments, allowing you to concentrate on your core business activities. Provide Remote, Onsite & On-Premise Network Management & Administration Supported Networking Technologies:
We provide key services required to manage & support your critical data assets. It meets the needs of data security, data protection & recovery to enhance the critical business functions & data assets. We perform 24x7 monitoring & log vital database health parameters Supported Databases :
We provide a robust set of services for the efficient management & secure operation of your storage infrastructure like RAID, LUN, Volumes & Storage Area Network configuration changes. We leverage storage capacity management to insure availability of resources for growth. Supported Storage Technologies:
We administrate your Firewall, Anti-Virus, Anti-Spam, Monitor performance & Software Updates. We provide security infrastructure managed to ensure the confidentiality, integrity and availability of your company’s assets, data, information and IT services. Supported Security Technologies:
We provide a robust set of services for the efficient management and secure operation of your cloud infrastructure. Manage Cloud IT Infrastructure along with On-Premise Infrastructure. Manage Licensing & Scaling Cloud Resources up/down. Supported Cloud Technologies:
We support tape and disk based backups (agent based) as well as tape rotation, restoration of data from tape and off- site storage and retrieval. We ensure regular backup, data protection and data recovery in the event of a system failure or an IT disaster. Supported Backup Services:
We provide support on call and are available 24x7x365.
We provide support through email and are available 24x7x365.
We provide support through video call over skype and are available 24x7x365.
We use Remote Desktop applications to provide support and are available 24x7x365.
We also use WebEx for video conferencing, online meetings etc. and provide support through it and are available 24x7x365.
We also use Goto Meeting for HD video conferencing and real time collaboration using which we provide support and are available 24x7x365.
We use Teamviewer software to provide remote desktop support and are available 24x7x365.